Terms of Service

1. Acceptance of Terms

By accessing or using GatherIQ ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

GatherIQ is a document collection platform that allows users to create request forms, share them with clients via unique links, and receive document submissions. The Service is provided by Seven Alpha Labs.

3. User Accounts

To use certain features of the Service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Upload malicious files or code
• Attempt to gain unauthorized access to other accounts
• Interfere with or disrupt the Service
• Collect or harvest user data without consent

5. Content and Data

You retain ownership of all content you upload to the Service. By using GatherIQ, you grant us a limited license to store, process, and transmit your content solely for the purpose of providing the Service. We do not claim ownership of your files or data.

6. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue any aspect of the Service at any time.

8. Limitation of Liability

To the maximum extent permitted by law, GatherIQ and Seven Alpha Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

9. Results and Performance Disclaimer

Statistics, outcomes, customer results, time savings, and other performance metrics referenced anywhere on this website or in the Service are based on the experiences of specific customers in specific operating environments and are presented for illustrative purposes only. They are not guarantees, projections, or predictions of future results, and they should not be relied on as an indication that any particular firm, organization, or user will achieve the same or similar outcomes. Actual results vary based on many factors, including but not limited to client volume, document types and complexity, staff workflows, existing integrations, data quality, and how GatherIQ is configured and used. Nothing on this website or in the Service constitutes a representation, warranty, or commitment regarding any specific result.

10. Software, Accuracy and No Warranty

GatherIQ is a software product provided by Seven Alpha Labs. It is a tool to help you request, collect, and organize documents and information, and it is not a substitute for your own professional judgment or for the advice of a qualified accountant, tax professional, or attorney. The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied. We assume no liability for the accuracy or completeness of any information collected, generated, displayed, or stored in the platform, and you remain responsible for independently verifying information and for the decisions you make based on it.

11. Changes to Terms

We may update these Terms from time to time. We will notify users of significant changes. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, please contact us at support@gatheriq.app.